Services Team

We bring to each project an experienced team to deliver the findings you need. Our professionals include:

Patricia Samperi Project Manager/Senior Interviewer
  • Over 20 years of research design and in-depth interviewing
  • Helps design research plan and related team assignments
  • Oversight of database use and management
  • Interviewer and findings analyst for studies in food and beverage, business-to-business, financial services, home improvement, hospitality and retail areas
  • As Project Director at Davis & Company, managed key customer relationships for the employee communications consulting firm
  • Previously Manager, Employee Communications at Sun Chemical Corporation
  • B.S., cum laude, Syracuse University, S.I. Newhouse School of Public Communications
  • M.S. in Organizational Change Management, The New School
Alan ChomiakSenior Interviewer/Secondary Researcher
  • Over 25 years of marketing/communications experience
  • Understands strategic and planning issues thanks to account management role in the chemical, energy, engineering, insurance, government, military, plastics and temporary staffing industries
  • Clients have included AT&T, Ciba Geigy, Hewlett Packard, JCP&L, Olsten Services, Raytheon and Siemens
  • Agency-side role includes Vice President/Supervisor level at Della Femina McNamee, HBM/Creamer and GW&J
  • Past Board Member and Committee Chair at Business Marketing Association
Gilbert GarciaSenior Interviewer/Spanish Language Interviewing
  • Over 25 years of in-depth interviewing and case history analysis
  • Background in social, community and health services
  • Has hands-on supervisory and senior administrative responsibilities
  • Training in Total Quality Management
  • M.S., University of Texas
  • B.A., Amherst College
Kathryn HotarekSenior Interviewer/Secondary Researcher
  • Over 15 years of in-depth interviewing
  • Has conducted hundreds of one-on-one interviews with senior managers in such areas as advertising/marketing, electronics, environmental services, financial services, food and beverage, and technology
  • Moderates mini-focus groups on complex areas
  • Prepares summary and detailed reports
  • Past clients include Beverage Marketing, DIS Research, Environmental Marketing, Grey/Boxenbaum Grates PR, Liebling Associates and TIAA-CREF
  • New business activities have included company and industry profiling based on online research, library/association research and media and trade connections
  • AB, cum Laude, Bard College
Susan MarkSenior Interviewer/Secondary Researcher
  • Over 25 years of marketing, sales and communications experience
  • Has conducted in-depth interviews with hard-to-reach executives and management decision-makers
  • Past research work with BMR Associates, RCM and The Sonar Group
  • Management and media experience at Young & Rubicam
  • B.A., Smith College
Kris PalmquistSenior Interviewer
  • Over 10 years of marketing and in-depth interviewing experience, with consumers and business decision-makers
  • Past polling experience for major media and national tracking studies
  • Telephone sales of high-end performance series
  • Major involvement with fundraising campaigns targeting affluent donors
  • M.A., and B.A., University of Tennessee
Janet PhillipsSenior Interviewer/Secondary Researcher
  • Over 15 years of experience with in-depth interviewing and custom secondary research projects
  • Past experience with administration and grant-writing for non-profit organizations
  • Nuanced understanding of the influences of culture and family, based on training and education in Anthropology
  • Ph.D., Cornell University
  • B.A., Brandeis University
Robin WhitneySenior Interviewer/Secondary Researcher
  • Over 20 years of marketing and communications experience>
  • Deep experience in secondary research, media planning and association management
  • Has conducted in-depth interviews with business executives and senior managers
  • Adjunct Professor at Baruch College of Business and City University of New York
  • M.A., New York University
  • B.A., Rutgers College
Intern Program — Recruiting, Analysis and Office Support
  • Interns have included Aldo Alvarez, John Bertoli, William Calhoun, Bianca Caseiro, Christopher DiNardo, Michael Glasser, Neidy Guttierez, Yasmin Meleis, Katria Misilo, Jason Modi, Jennifer Ramirez, Sam Sherman, Meghan Tennyson, Christina Tsui, and Rachel Waage
  • Interns have come from Stevens Tech, University of Pennsylvania, St. Peter's University and Roger Williams University. Most have studies focused on Business Administration, Marketing and Technology
  • Manage client, prospect and research participant databases
  • Provide quantitative analysis of survey data and participant forms utilized in focus groups and in-depth interviews
  • Typical coursework includes Business Planning, Marketing, Market Research, Statistics and Relational Databases, and Diagnosing Customer Service
  • Recruit business and consumer participants for market research