Services Team

We bring to each project an experienced team to deliver the findings you need. Our professionals include:

Patricia Samperi Project Manager/Senior Interviewer
  • Over 20 years of research design and in-depth interviewing
  • Helps design research plan and related team assignments
  • Oversight of database use and management
  • Interviewer and findings analyst for studies in food and beverage, business-to-business, financial services, home improvement, hospitality and retail areas
  • As Project Director at Davis & Company, managed key customer relationships for the employee communications consulting firm
  • Previously Manager, Employee Communications at Sun Chemical Corporation
  • B.S., cum laude, Syracuse University, S.I. Newhouse School of Public Communications
  • M.S. in Organizational Change Management, The New School
Brad AgrySenior Interviewer
  • Over 25 years of marketing, sales and communications experience
  • Has conducted in-depth interviews with hard-to-reach executives and high-end consumers
  • Experienced presenter/trainer
  • Management experience at Citibank, Butler Rogers Baskett and Young & Rubicam
  • M.B.A., Columbia University
  • B.A., Dartmouth College
Alan ChomiakSenior Interviewer/Secondary Researcher
  • Over 25 years of marketing/communications experience
  • Understands strategic and planning issues thanks to account management role in the chemical, energy, engineering, insurance, government, military, plastics and temporary staffing industries
  • Clients have included AT&T, Ciba Geigy, Hewlett Packard, JCP&L, Olsten Services, Raytheon and Siemens
  • Agency-side role includes Vice President/Supervisor level at Della Femina McNamee, HBM/Creamer and GW&J
  • Past Board Member and Committee Chair at Business Marketing Association
Gilbert GarciaSenior Interviewer/Spanish Language Interviewing
  • Over 25 years of in-depth interviewing and case history analysis
  • Background in social, community and health services
  • Has hands-on supervisory and senior administrative responsibilities
  • Training in Total Quality Management
  • M.S., University of Texas
  • B.A., Amherst College
Kathryn HotarekSenior Interviewer/Secondary Researcher
  • Over 15 years of in-depth interviewing
  • Has conducted hundreds of one-on-one interviews with senior managers in such areas as advertising/marketing, electronics, environmental services, financial services, food and beverage, and technology
  • Moderates mini-focus groups on complex areas
  • Prepares summary and detailed reports
  • Past clients include Beverage Marketing, DIS Research, Environmental Marketing, Grey/Boxenbaum Grates PR, Liebling Associates and TIAA-CREF
  • New business activities have included company and industry profiling based on online research, library/association research and media and trade connections
  • AB, cum Laude, Bard College
Susan MarkSenior Interviewer/Secondary Researcher
  • Over 25 years of marketing, sales and communications experience
  • Has conducted in-depth interviews with hard-to-reach executives and management decision-makers
  • Past research work with BMR Associates, RCM and The Sonar Group
  • Management and media experience at Young & Rubicam
  • B.A., Smith College
Kris PalmquistSenior Interviewer
  • Over 10 years of marketing and in-depth interviewing experience, with consumers and business decision-makers
  • Past polling experience for major media and national tracking studies
  • Telephone sales of high-end performance series
  • Major involvement with fundraising campaigns targeting affluent donors
  • M.A., and B.A., University of Tennessee
Janet PhillipsSenior Interviewer/Secondary Researcher
  • Over 15 years of experience with in-depth interviewing and custom secondary research projects
  • Past experience with administration and grant-writing for non-profit organizations
  • Nuanced understanding of the influences of culture and family, based on training and education in Anthropology
  • Ph.D., Cornell University
  • B.A., Brandeis University
Robin WhitneySenior Interviewer/Secondary Researcher
  • Over 20 years of marketing and communications experience>
  • Deep experience in secondary research, media planning and association management
  • Has conducted in-depth interviews with business executives and senior managers
  • Adjunct Professor at Baruch College of Business and City University of New York
  • M.A., New York University
  • B.A., Rutgers College
Intern Program — Recruiting, Analysis and Office Support
  • Interns have included Aldo Alvarez, John Bertoli, William Calhoun, Bianca Caseiro, Christopher DiNardo, Michael Glasser, Yasmin Meleis, Katria Misilo, Jason Modi, Jennifer Ramirez, Meghan Tennyson, Christina Tsui and Rachel Waage
  • Interns have come from Stevens Tech, University of Pennsylvania, St. Peter's University and Roger Williams University. Most have studies focused on Business Administration, Marketing and Technology
  • Manage client, prospect and research participant databases
  • Provide quantitative analysis of survey data and participant forms utilized in focus groups and in-depth interviews
  • Typical coursework includes Business Planning, Marketing, Market Research, Statistics and Relational Databases, and Diagnosing Customer Service
  • Recruit business and consumer participants for market research
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